How does this PDF download thing work?
After you've finished checking out you will receive several emails.  One will include a link that will take you to the downloadable pattern.  You have 48 hours from the time you finish your purchase to do the download, and once you've downloaded the pattern the link wil expire.  You will need some sort of pdf reader to read the pdf, of course.  You can get a pdf reader from from Abdobe using the following link:

What if I don't have a chance to download the pattern before the link expires?
Send us an email at knitcook@knitcook.com, and we'll see what we can do.

What happens if my computer crashes and I lose my pdf?
These things happen, so send us and email and we'll see what we can work out.

What's with the diagrams?  How do they work?
Never used a pattern like this before?  Check out Using Our Patterns, and send us an email if that doesn't help.

I think I've found an error in a pattern.  Now what?
First, check our errata page.  If you don't see anything helpful there, send us an email.